Zofia Bel Luxury is committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use and protect your information in line with the Privacy Act 1988 and Australian Privacy Principles. By using our website, you agree to this privacy policy. 

What information we collect

We may collect personal information including:

• Your Name
• Phone number
• Email Address
• Billing and delivery Address
• Order and purchase history
• Communications with us
• Website usage data such as IP address and Browser type

Payment details are processed securely by third-party providers. We do not store full payment information.

 How we use your information

We use your information to:

• Process and deliver orders
• Communicate with you about purchases or enquiries
• Provide customer support
• Send marketing communications if you have opted in
• Improve our website and services
• Meet legal and regulatory requirements

We only collect information that is necessary to operate our business. 

Sharing you information

We may share your information with trusted third parties who help us run our business, such as: 

• Payment processors
• Shipping and delivery partners
• Website Hosting and Analytic providers including shopify
• Professional advisors when required by law

We never sell or trade your personal information

Overseas Data Storage

Some service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy standards.

Cookies

Our website uses cookies to improve functionality and understand how visitors use our site. You can disable cookies in your browser, though some features may not work as intended.

Marketing

If you subscribe to our mailing list, we may send you updates, offers, or brand communications. You can unsubscribe at any time using the link on emails or by contacting us. 

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access by using secure systems and trusted platforms.Access and Updates

You may request access to the personal information we hold about you or ask for corrections if it is inaccurate or outdated.

How long we keep information

We keep personal information only for as long as needed to provide our services or meet legal obligations.

Changes to this policy

This policy may be updated from time to time. The latest version will always be available on our website.

 Contact Us

 If you have any questions about this policy or your personal information, please contact us at:

hello@zofiabelluxury.com